Service scope
FlyGB sells travel eSIM data plans supplied by telecom partners. Coverage, speed, activation timing, and network availability can vary by destination, device, and local carrier conditions.
You are responsible for confirming that your device is unlocked and supports eSIM before purchase.
Orders and accounts
Prices are shown before checkout. Order snapshots, payment status, fulfillment status, and eSIM profile records are used as the operational source of truth.
You must keep account credentials secure and may not use the service for unlawful, abusive, or network-disruptive activity.
Payments, refunds, and support
Payment authorization does not guarantee successful fulfillment until the order is marked paid and the eSIM profile is delivered.
Refunds are governed by the Refund Policy. Support will investigate failed activation, duplicate payment, and supplier fulfillment issues using order and provider records.
Limitations
FlyGB is not responsible for device incompatibility, local carrier outages, roaming restrictions, customer installation mistakes, or unsupported use outside the plan terms.